For D2C Brands
WhatsApp automation for D2C brands
Shoppers DM your brand on WhatsApp with pre-purchase questions — size, ingredients, shipping, COD — and a delayed reply is a lost sale. FlowXperia answers instantly, captures the lead, and nudges them toward purchase, turning WhatsApp into a pre-sales engine that runs 24/7.
4s
Average reply time
24/7
Never miss a lead
2.5×
More leads converted
0
Leads left waiting
✦ The problem in d2c brands
- ✗Pre-sales questions pile up faster than the team can answer
- ✗Shoppers abandon when replies are slow
- ✗No capture of who asked what for follow-up
- ✗After-hours DMs go unanswered entirely
✦ What happens the moment a lead messages
Lead messages
AI replies in seconds
Qualifies the lead
Books the meeting
Syncs to your CRM
✦ How FlowXperia handles it
Answers product and shipping questions instantly
The agent answers size, ingredients, usage, pricing, shipping and COD questions from your product knowledge base, so pre-sales doubt is cleared in seconds.
Captures the lead and nudges to purchase
Every shopper is captured with what they were interested in, and the agent nudges them toward a purchase or a callback while intent is high.
Recovers interest with smart follow-up
Shoppers who go quiet get gentle follow-up, recovering sales that would otherwise vanish into an unread inbox.
✦ Wherever the lead comes from
One AI agent qualifies your d2c brands leads across every channel
WhatsApp today, with Instagram and more rolling out — the same agent, same knowledge, qualifying and booking wherever the lead lands.
Your Business
online
Is the serum suitable for oily skin?10:02
Yes — it's lightweight and non-comedogenic, great for oily skin. Want me to help you order?10:04
Is COD available?10:06
Yes, COD available. Shall I place the order for you now?10:08
yourbusiness
Active now
Restock on the matte lipstick? 💄
Yes, back in stock! Which shade were you after?
The 'Spice' one
Great pick — want me to share the link to grab it before it sells out again?
Seen just now
Your Business
Active now
Ordered last week — where's my package?
Let me check! It's out for delivery today by 6 PM 🚚 Anything else you'd like to add meanwhile?
Do you have a combo offer?
Yes — the skincare combo saves you ₹400. Want the link?
Chat with us
replies instantly
What's your shipping time to Kerala?
2-4 days to Kerala, free above ₹999. Anything you'd like help choosing?
Gift set for a friend
Our gift sets start at ₹799 — want me to recommend a few based on your budget?
✦ What the agent asks
A natural qualifying conversation
Which product are you interested in?
Any questions on size, usage or ingredients?
Would you prefer COD or prepaid?
Want me to help you place the order?
✦ FAQ
Questions, answered
Does FlowXperia handle full e-commerce checkout?+
FlowXperia focuses on pre-sales conversations, lead capture and nudging to purchase. For full catalogue checkout, it complements your store rather than replacing it.
Can it answer ingredient/usage questions accurately?+
Yes — from your product knowledge base, and it won't invent claims; unknowns route to your team.
Will it follow up on abandoned chats?+
Yes — it re-engages shoppers who went quiet to recover interest.
✦ More industries & guides
Turn d2c brands enquiries into bookings
Put an AI agent on your WhatsApp this week. Live in hours, not weeks.