For Salons & Spas
WhatsApp automation for salons & spas
Clients message salons to ask about services, prices and availability — usually when your team is mid-appointment and can't reply. FlowXperia answers instantly and books the slot, so enquiries become bookings even when every chair is busy.
4s
Average reply time
24/7
Never miss a lead
2.5×
More leads converted
0
Leads left waiting
✦ The problem in salons & spas
- ✗Staff are with clients and can't answer WhatsApp
- ✗Repetitive questions on services, pricing and availability
- ✗Missed bookings from slow or after-hours replies
- ✗No-shows from unconfirmed appointments
✦ What happens the moment a lead messages
Lead messages
AI replies in seconds
Qualifies the lead
Books the meeting
Syncs to your CRM
✦ How FlowXperia handles it
Answers services, pricing and availability
The agent shares your service menu, prices and open slots the instant a client asks, so no booking is lost to a busy front desk.
Books and confirms appointments
It offers times, books the appointment with the right stylist or therapist, and sends reminders to cut no-shows.
Captures clients for re-bookings
Every client is captured with the service they wanted, making follow-up offers and re-bookings simple.
✦ Wherever the lead comes from
One AI agent qualifies your salons & spas leads across every channel
WhatsApp today, with Instagram and more rolling out — the same agent, same knowledge, qualifying and booking wherever the lead lands.
Your Business
online
Slot for hair colour this weekend?10:02
Yes — Saturday and Sunday slots open. Any preferred stylist?10:04
Whoever's free, Saturday10:06
Booking Saturday 3 PM with our senior stylist. You'll get a reminder ✅10:08
yourbusiness
Active now
Do you do bridal packages? 💍
Yes! Full bridal packages from ₹15,000. When's the wedding date?
Next month
Let's plan it — booking a consultation so we can design your look.
Seen just now
Your Business
Active now
Saw the anniversary offer post — 40% off facials?
Yes, valid till Sunday! Which facial would you like — gold, hydra or fruit?
Hydra facial
Lovely — Saturday 11 AM or 4 PM? I'll lock your offer price too.
Chat with us
replies instantly
Enquiry: spa membership pricing.
Memberships start at ₹6,000/quarter with monthly treatments. Which services interest you most?
Massage and facials
Perfect — want me to book a first session so you can experience it?
✦ What the agent asks
A natural qualifying conversation
Which service are you looking to book?
Do you have a preferred stylist or therapist?
What day and time suits you?
Is this your first visit with us?
✦ FAQ
Questions, answered
Can it book with a specific stylist?+
Yes — it captures stylist preference and books accordingly where you allow it.
Does it send reminders?+
Yes — appointment confirmations and reminders go out in WhatsApp to reduce no-shows.
Can it handle package and offer questions?+
Yes — it answers packages, offers and pricing from your knowledge base.
✦ More industries & guides
Turn salons & spas enquiries into bookings
Put an AI agent on your WhatsApp this week. Live in hours, not weeks.