You found Piper, liked the demo, and then hit the pricing page: every plan says "Contact us." Qualified's Piper is one of the strongest AI SDRs for B2B websites, and since April 2026 it's part of Salesforce.
It's also quote-only, takes 30 to 60 days to set up, and sells its video avatar as a separate paid add-on.
This guide covers what Qualified really costs, what the Salesforce deal changes, and six alternatives, so you can decide whether to sign, switch or stay.
Quick TL;DR
What Qualified costs Qualified doesn't publish prices. Most teams pay about $62K a year, and deals range from roughly $35K to $117K.
Best for a video agent with a published priceFlowxperia. A live video agent on your site that answers, qualifies and books, plus follow-up on WhatsApp, Instagram and SMS. From $797 a month, live in about 48 hours, and it connects to Salesforce, HubSpot and four other CRMs.
Best for technical B2B SaaSDocket, from $4K a month billed annually. Its video avatar starts on the Pro plan.
Stay on Qualified if you run Salesforce, you're betting on Agentforce and you have RevOps people to look after it.
Qualified pricing explained
Qualified lists plan names and limits but no prices. Every tier says "Contact us", and all of them are billed annually.
Agent handoff, MCP and API access, Salesforce sandbox
Ultimate
5M
24K
Multiple agent profiles, high-volume contact databases, a dedicated IP
In practice, the median deal is about $62,000 a year, and contracts run from about $35,000 to $117,000. Expect a quote, not a price list.
The licence is only part of the bill. Implementation runs 30 to 60 days and needs a Salesforce admin, a webmaster and a marketing automation admin on your side.
Once it's live, the agent needs regular tuning to keep off-topic chats out of your pipeline. And the video avatar in PiperX is sold as its own SKU, so budget for that separately if it's the reason you're looking.
What changed when Salesforce bought Qualified
December 17, 2025
Salesforce signs a definitive agreement to acquire Qualified.
March 3, 2026
PiperX, with voice and video avatars, becomes generally available.
April 1, 2026
The acquisition closes. Qualified is set to be folded into Agentforce Sales and Agentforce Marketing.
If you live in Salesforce, this is mostly good news: tighter integration and a very large vendor behind the product. If you don't, ask a harder question.
PiperX already requires Salesforce CRM, and Salesforce hasn't said anything about supporting other CRMs long term. If your CRM is HubSpot, Zoho or Pipedrive, I'd treat that as a real risk and plan around it.
Why teams look for Qualified alternatives
These are the reasons that come up most:
Price. A median of about $62K a year is out of reach for a lot of mid-size teams.
The Salesforce requirement. PiperX needs Salesforce CRM. Teams that run HubSpot as their CRM get the older feature set.
Setup time. 30 to 60 days, with several admins involved.
Complexity. The learning curve is the complaint users raise most often.
Channels. Piper works on the website, email and Slack. Leads who message you on WhatsApp, Instagram or SMS never reach it.
What to look for in a Qualified alternative
Most tools on this list can answer a visitor and book a meeting. Check these before you shortlist anything:
Is the video agent included? Some tools sell the avatar on a higher plan or as an add-on. Ask which plan you need for it.
Can you see a price before a call? Published pricing tells you fast whether a tool is in range.
Where does the agent follow up? If your leads come from ads, WhatsApp or Instagram, a website-only agent misses them.
How long until it's live? The range here runs from about 48 hours to two months.
Does it write to your CRM properly? Leads, meetings and transcripts should land in the fields your reports already use.
Four of these tools put a live video agent on your website, and three of them sell it on enterprise terms. If the avatar is what drew you to PiperX, your shortlist gets short fast.
The best Qualified alternatives
1
Flowxperia
Best for: teams that want a video AI SDR with a published price, live this week
Starting price
$797 a month
Free trial
20 min on the website, 7 days on WhatsApp and Instagram
Channels
Website, WhatsApp, Instagram, SMS
Video agent
Every plan
Flowxperia puts a live video agent on your website, included on every plan.
It's a lifelike AI presenter that talks with visitors by voice or text, answers from your content, helps them pick the right option, qualifies them and books the meeting. That's roughly the job Piper does.
The difference shows up after the visitor leaves. The same agent replies to leads from your ads, forms and social accounts on WhatsApp, Instagram and SMS within seconds and follows up until they book.
It connects to Salesforce, HubSpot, Zoho, Pipedrive, Dynamics 365 and Zendesk, and setup takes about 48 hours. On Scale, we can build the avatar from someone on your own team, with their voice cloned.
What we like
Video agent on every plan, not a paid add-on
WhatsApp, Instagram and SMS follow-up
Published prices and a free trial
Live in about 48 hours
Watch out for
No 6sense or Demandbase intent data
Not built for 5M sessions a month
No live product walkthrough
Bottom line: Pick Flowxperia if you want Piper's core job done for a published monthly price, with follow-up on the channels your leads actually use.
Live video agent
Flowxperia video agentTalk to a video agent before you book a call
Flora, the agent on this page, runs on Flowxperia. Ask her what you'd ask Piper and see how she handles qualification and booking.
Best for: technical B2B SaaS teams that want published prices
Starting price
$4K a month, billed annually
Free trial
No
Channels
Website, email
Video agent
From Pro ($6K a month)
Docket answers deep technical questions from your Gong calls, Slack and internal docs, and it won't improvise on pricing or security.
It syncs with Salesforce or HubSpot and lists its starting prices, which already puts it ahead of Qualified for budgeting. It's rated 4.8 out of 5 on G2. Read Flowxperia vs Docket.
What we like
Works with HubSpot as well as Salesforce
Published prices
Strong on technical questions
Watch out for
$48K a year minimum
Video avatar only from Pro
No free trial
Bottom line: A good fit for SaaS teams with long technical sales cycles and a Gong-heavy stack.
3
1mind
Best for: enterprises that want AI on the website, on live calls and in the product
Starting price
About $100K+ a year
Free trial
No
Channels
Website, live calls, in-product
Video agent
Yes, its core product
1mind's photorealistic avatar is the whole product.
It runs on Salesforce, HubSpot, Dynamics or Pipedrive and does two things Qualified doesn't: an AI sales engineer that joins your live calls, and guidance inside your product.
Bottom line: Worth it if you want one AI across website, calls and product and the budget is there.
4
Interact AI
Best for: B2B SaaS teams that want a live product walkthrough in the conversation
Starting price
Quote only, annual
Free trial
No
Channels
Website
Video agent
Yes, Maya or a team member
Interact AI uses an avatar called Maya, or a real member of your team, and rebuilds the page around each visitor.
It can walk people through your actual product before booking. Pricing is by conversation minutes, with unlimited seats. Read Flowxperia vs Interact AI.
What we like
Live product walkthroughs
Pages shaped to each role
Unlimited seats
Watch out for
Young company, no reviews yet
Quote-only annual pricing
Website only
Bottom line: The pick if your best demo happens inside the product.
5
Intercom Fin
Best for: companies that want one AI for support and inbound sales
Starting price
$29 a seat + $0.99 per outcome
Free trial
14 days
Channels
Chat, email, WhatsApp, social
Video agent
No
Fin for Sales sits on top of Fin's support agent. It qualifies leads and books through Calendly or Chili Piper across chat, email, WhatsApp and social. It's text only, and each sales qualification costs $9.99. It's rated 4.5 out of 5 on G2.
What we like
Support and sales in one agent
Lots of channels
Free 14-day trial
Watch out for
Per-outcome bills can climb
Support comes first
No video agent
Bottom line: Makes sense if you already run Intercom for support.
6
HubSpot Customer Agent
Best for: HubSpot customers who want to keep everything in one platform
Starting price
$0.50 per resolution
Free trial
14 days
Channels
Chat, email, WhatsApp
Video agent
No
HubSpot's Customer Agent answers and qualifies on chat, email and WhatsApp with the full CRM record in view, and the free Meetings bot shares booking links. You need a Service Hub Professional or Enterprise seat to use it.
What we like
Native to HubSpot
Low price per resolution
Free Meetings bot
Watch out for
Needs Professional or Enterprise
Onboarding fees
Lighter routing than Qualified
Bottom line: The cheapest route if you already pay for HubSpot Service Hub Professional.
How to choose
Match your stack and the way you sell to a row below.
If this is youLeads from ads, WhatsApp and Instagram, or a launch this week
The cheapest route if you already pay for HubSpot Service Hub Professional.
When to stay on Qualified
Qualified is a very good product, and switching takes time. I'd stay if:
You run Salesforce and plan to use Agentforce.
You need account-based intent from 6sense, Demandbase or ZoomInfo inside the conversation.
Your traffic is in the millions of sessions a month.
You value hands-on support. It's what Qualified customers praise most.
How to switch off Qualified
1
Check your contract
Note the renewal date, any auto-renew window and the notice period. Qualified bills annually.
2
Export Piper's setup
Prompts, playbooks, routing rules, offers, and the Salesforce fields Qualified writes to.
3
Map the CRM fields
Have the new tool write leads, meetings and transcripts to the same fields so your reports don't break.
4
Run both for a week or two
Put the alternative on a few pages or one channel first, then switch Qualified off.
Try a video SDR before you renew
Book a demo and we'll run Flowxperia's video agent on your content, then set up your free trial: 20 minutes on your site and 7 days on WhatsApp and Instagram.
Qualified doesn't publish prices. The median deal is about $62,000 a year, and contracts range from about $35,000 to $117,000. Plans are billed annually.
Piper is Qualified's AI SDR agent. It talks with website visitors by text, voice or video, works inbound leads by email, qualifies them and books meetings, using your Salesforce data for routing.
Yes, through PiperX, which has ten built-in avatars and voices. It is sold as a separate paid SKU and requires Salesforce CRM. Flowxperia includes a live video agent on every plan.
Yes. Salesforce agreed to buy Qualified in December 2025 and closed the deal on April 1, 2026. Qualified is being folded into Agentforce Sales and Agentforce Marketing.
Partly. Qualified connects to HubSpot, but PiperX requires Salesforce CRM, with HubSpot supported for marketing automation only.
Yes. Flowxperia connects to Salesforce, HubSpot, Zoho, Pipedrive, Dynamics 365 and Zendesk.
HubSpot's Customer Agent is the cheapest, at $0.50 per resolution if you already have a Professional seat. For a dedicated video AI SDR that qualifies and books, Flowxperia starts at $797 a month.
Qualified takes 30 to 60 days to implement, led by a Salesforce-certified Success Architect. Flowxperia goes live in about 48 hours.
A video AI SDR without the enterprise contract
It answers, qualifies and books on your site, then follows up on WhatsApp, Instagram and SMS. It connects to your CRM and goes live in about 48 hours.
Harsh Shah
