0x
Firms that tried to reach a lead within an hour were nearly seven times as likely to qualify it as those that waited longer
Harvard Business Review, 2011
Speed to lead
Speed to lead,measured in seconds
Every enquiry answered the moment it lands, even at 9pm on a Friday, and booked before it goes cold.
Live in 48 hours
20 minutes free, no restrictions
Online now
Speaking
Answers
Guides
Converts
Turning visitors into customers for teams like these
From kickoff to live
Live on your site in 48 hours
0 hrs
Send us your websitePlus where you want leads to go.
We learn your businessYour agent reads your services, prices, FAQs and product pages.
You check itApprove the answers, the face, the voice and the name.
It goes liveOne line of code and it starts talking to your visitors.
20 min
Free, without any restriction.
33.5%
Lost leads recovered in 45 days by a commercial real estate brokerage.
Why this matters
The first company to reply usually wins the deal
01
Interest fades fast
Harvard Business Review found that teams who reply within the hour are almost seven times as likely to qualify a lead as teams who reply an hour later.
02
After-hours leads wait all night
People research in the evening and at weekends. A form submitted on Friday night often doesn't get a reply until Monday.
03
The first reply usually wins
When someone contacts three companies, the one that answers first gets the conversation. Everyone else gets a polite no.
Speed to lead statistics
What the research says about lead response time
0hrs
The average first reply among companies that replied at all
Harvard Business Review, 20110x
The odds of qualifying a lead drop 21 times when the first call comes after 30 minutes instead of 5
Lead Response Management Study, MIT and InsideSales.com, 2007What your team receives
Everything sales needs, the moment the chat ends
New lead · 9:15 pmSaved
NameSam Patel
Phone(555) 013 2280
IssueAC not cooling, 12 yr unit
TimeTomorrow, 8:00 am
Lead record
Name, phone, what they need, their preferred time
Hi! It's late, but I'm here. What's going on with your system?
My AC stopped cooling. Can someone come tomorrow?
Yes. If we book it now, a technician can be with you from 8am tomorrow.
Transcript
Every question they asked and every answer they got
0:04after the chat ends
Sent to your team
Timing
Delivered the moment the conversation ends, not the next morning
How it works
Every lead answered before it goes cold
Scroll to watch a 9pm enquiry turn into a booked visit for 8am.
Step 1 of 4Answer instantlyThe agent replies the moment a visitor asks, in voice or text.
1
Answer instantlyThe agent replies the moment a visitor asks, in voice or text.
2
QualifyOne or two questions to understand what they need and whether they're a fit.
3
RecommendIt points them to the right option and opens the page that explains it.
4
BookIt takes their details and preferred time and books the meeting in the chat.
harborhvac.com
Harbor Heating and Air
Heating and cooling repair, 7 days a week
Harbor assistantReplies instantly · 9:14 pm
Ask anything...
Compare
Office-hours replies vs replies in seconds
The old way
With Flowxperia
First reply
next business day
seconds
Hours covered
office hours
every hour
Qualification
form fields only
a short conversation
Context for sales
a name and a message
full transcript and details
Cost of coverage
more staff or longer shifts
one monthly plan
Make it yours
Your face, your voice, your brand
Pick one of our presenters, or we'll build a custom avatar from someone on your team.
MayaCustom avatarMayaReplies instantly
Case result · Speed to lead
0%
A commercial real estate brokerage started replying to every lead in seconds, day or night, and recovered 33.5% of the leads it used to lose within 45 days
Every enquiry answered in seconds, day or night
After-hours leads booked instead of left for Monday
Sales opens every call with the full conversation
Day 1 of 45Leads recovered
Day 1Day 45
After-hours leads waited for MondayAnswered in seconds
33.5% of lost leads recovered
Trust
Built to be careful with your brand
Answers only from your content and says when it doesn't know.
Each client's knowledge, leads and usage kept separate.
You approve prices and claims before it goes live.
Presents as your AI assistant. It never pretends to be human.
Where leads go
Straight to your team
New customerDana Ruiz
CRMContact created
CreatedWhatsApp follow-upConfirmation sent
SentCalendarMeeting booked
BookedEmailInbox of your sales team
DeliveredSpreadsheetA new row per lead
AddedWebhookInto any tool you use
FiredIntegrations
Follow one customer through your tools
Scroll to see what happens after Dana says yes.
New leadDana Ruiz · Team plan
1. CRMs
PipedriveConnected
HubSpotConnected
SalesforceConnected
ZohoConnected
PipedriveConnectedDynamics 365Connected
ZendeskConnected
2. Messaging
WhatsAppConnected
GmailConnected
OutlookConnected
SMSComing soon
3. Calendars
Google CalendarConnected
OutlookConnected
4. Data
Google SheetsConnected
WebhookConnected
Step 1 of 4Saved to your CRM
HubSpotContact created
NameDana Ruiz
StageNew lead Qualified
ChoseTeam plan, 40 seats
SourceWebsite agent
Conversation transcript attached
WhatsAppSent to Dana
Hi Dana, this is Northwind. Your walkthrough is confirmed for Thursday at 2:00 pm. Reply here if anything changes.2:03 pm ✓✓
Great, see you then!2:05 pm
Email confirmation sent too
Google CalendarEvent created
THU2
Northwind walkthrough with Dana Ruiz2:00 to 2:20 pm · on your sales rep's calendar
Invite sent to Dana
Google SheetsRow added
NameInterestTime
Sam LeeStarterTue 11 am
Dana RuizTeam, 40Thu 2 pm
POST /webhooks/new-lead · 200 OK
FAQ
Questions people ask us
Read these, or just
Speed to lead is how long it takes you to respond after a potential customer gets in touch. The shorter it is, the more of those people you actually talk to and win.
A good lead response time is minutes, not hours. Research from MIT and InsideSales.com found that lead qualification drops sharply after the first five minutes. Flowxperia replies in seconds.
No, it works around the clock, including evenings, weekends and holidays.
Yes, it books meetings straight onto your team's calendar. It connects to Google Calendar and Outlook and uses the times your team makes available.
If someone wants to speak to a person, the agent takes their details and your team calls them back. It never pretends to be human.